Cunard email

Anything about Cunard cruises
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Silver_Shiney
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Cunard email

#1

Post by Silver_Shiney »

Does anyone have a contact email for Cunard, please? My mum has booked a cruise for her and my sister and BIL through Thomas Cook, who have given just one booking reference for my mum - twice, once with an error - and my sister can't get onto the Cruise Personaliser to enter her passport details. She's just spent 90 minutes on hold trying to phone Cunard and is mightily fed up. Thomas Cook would appear to be hopeless, as usual.
Alan

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david63
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Re: Cunard email

#2

Post by david63 »

I have found these but they may be a bit old:
cunard@cunard.co.uk
customerservices@cunard.co.uk

If you get desperate and want to go for the jugular then the CEO of Carnival UK is David Noyes (david dot noyes at carnivalgroup dot com)

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Silver_Shiney
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Re: Cunard email

#3

Post by Silver_Shiney »

Thanks, boss :thumbup: !
Alan

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david63
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Re: Cunard email

#4

Post by david63 »

For future reference did you have any success with any of those email addresses?

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Silver_Shiney
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Re: Cunard email

#5

Post by Silver_Shiney »

I passed them to my sister, but the next day, before she had a chance to use them, they phoned her. So I'm afraid I don't know if they work or not! Sorry...
Alan

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Dancing Queen
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Re: Cunard email

#6

Post by Dancing Queen »

I've only just seen this Alan but if ever I have a query with Cunard I contact the World Club as they seem to take more notice of you and do get back to you quickly.

For future reference should you need it, it is ..

UKWorld.Club@cunard.co.uk
Jo

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Silver_Shiney
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Re: Cunard email

#7

Post by Silver_Shiney »

Thanks, Jo
Alan

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