Thomas Cook

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david63
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Thomas Cook

#1

Post by david63 »

Looks as if the proverbial is about to hit the fan anytime now - unless someone has a spare £200 million in their back pocket (and if I did then I doubt that TC would be the beneficiary!)

If I remember correctly this saga has been ongoing for several months (years?) and it is something of a miracle that it has survived this long.

Feel sorry for anyone on holiday, about to go on holiday or have a holiday booked with them. It just enforces my view never to book with any travel agent, having been there once.

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Manoverboard
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Re: Thomas Cook

#2

Post by Manoverboard »

Booking with a TA is fine but a better plan is to pay by Credit Card …… having taken a go nowhere ABTA claim route.
Keep smiling, it's good for your well being

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Happydays
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Re: Thomas Cook

#3

Post by Happydays »

I'm thinking of the flights as P&O, Fred Olsen etc use TC for some of them

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david63
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Re: Thomas Cook

#4

Post by david63 »

Manoverboard wrote: 20 Sep 2019, 12:23
Booking with a TA is fine but a better plan is to pay by Credit Card …… having taken a go nowhere ABTA claim route.
Whilst it gives protection it does not negate the hassle and stress involved.
Happydays wrote: 20 Sep 2019, 12:53
I'm thinking of the flights as P&O, Fred Olsen etc use TC for some of them
As TC have been having problems for many months I would make a guess that companies that use TC flights, such as P&O, will have some basic contingency plans in place.

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towny44
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Re: Thomas Cook

#5

Post by towny44 »

david63 wrote: 20 Sep 2019, 13:00
Manoverboard wrote: 20 Sep 2019, 12:23
Booking with a TA is fine but a better plan is to pay by Credit Card …… having taken a go nowhere ABTA claim route.
Whilst it gives protection it does not negate the hassle and stress involved.
Happydays wrote: 20 Sep 2019, 12:53
I'm thinking of the flights as P&O, Fred Olsen etc use TC for some of them
As TC have been having problems for many months I would make a guess that companies that use TC flights, such as P&O, will have some basic contingency plans in place.
You are perhaps giving P&O a little too much credit for forward planning David!
John

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oldbluefox
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Re: Thomas Cook

#6

Post by oldbluefox »

P&O have already made contingency plans in the event of TC going bust. It's not a worry.

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Kenmo1
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Re: Thomas Cook

#7

Post by Kenmo1 »

Eeeek, got a cruise booked with TC for next June so hope all ok but presumably PO will take over the booking. However, it is the lovely staff in the Thomas Cook on the Island that I feel sorry for. They are a lovely bunch and really friendly and helpful.

Maureen

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Manoverboard
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Re: Thomas Cook

#8

Post by Manoverboard »

Looks good … bet ' Trigger ' flies with them :thumbup:
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GillD46
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Re: Thomas Cook

#9

Post by GillD46 »

We subjected ourselves just one TC flight years ago - once was enough! We booked our own flights thereafter!

I do feel for those affected though, both passengers and staff.
Gill

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Dancing Queen
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Re: Thomas Cook

#10

Post by Dancing Queen »

Kenmo1 wrote: 20 Sep 2019, 17:48
Eeeek, got a cruise booked with TC for next June so hope all ok but presumably PO will take over the booking. However, it is the lovely staff in the Thomas Cook on the Island that I feel sorry for. They are a lovely bunch and really friendly and helpful.

Maureen

Maureen, we had a cruise booked with an agent who went 'bust' a few years ago ( can't remember the name now ) the booking was just passed to the cruise line so I assume the same will happen with your booking if TC go under.
Jo

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Mervyn and Trish
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Re: Thomas Cook

#11

Post by Mervyn and Trish »

Our QM2 cruise next year is booked through Thomas Cook but since all its elements including the flights are part of a Cunard package I'm not worrying. We've only paid deposits so far in any case.
Last edited by Mervyn and Trish on 22 Sep 2019, 09:49, edited 1 time in total.

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Kenmo1
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Re: Thomas Cook

#12

Post by Kenmo1 »

The biggest problem that Thomas Cook will face in the future, even if they get extra funding, is whether people will continue to book holidays with them. So if the government bails them out with a loan this time will this problem crop up again in the not too distant future.

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Re: Thomas Cook

#13

Post by towny44 »

Kenmo1 wrote: 22 Sep 2019, 18:13
The biggest problem that Thomas Cook will face in the future, even if they get extra funding, is whether people will continue to book holidays with them. So if the government bails them out with a loan this time will this problem crop up again in the not too distant future.
Dominic Raab says there will be no govt bail out
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Kendhni
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Re: Thomas Cook

#14

Post by Kendhni »

Very sad to hear that Thomas Cook has now gone into liquidation.
Over the years we have booked many holidays with them and they have delivered on every single occasion (nothing more than a few minor niggles which the rep on site sorted out).

Now I just need to figure out how to get my deposit back on the 2 holidays we currently have booked with them.

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Stephen
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Re: Thomas Cook

#15

Post by Stephen »

I expect you will be in a long queue Ken.

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Kendhni
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Re: Thomas Cook

#16

Post by Kendhni »

Stephen wrote: 23 Sep 2019, 08:04
I expect you will be in a long queue Ken.
Yea, i was going to leave it a few weeks before trying

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david63
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Re: Thomas Cook

#17

Post by david63 »

I see that P&O have been quick off the mark to reassure their customers - https://cruise-community.me.uk/viewtopi ... b7c9b6143f

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Mervyn and Trish
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Re: Thomas Cook

#18

Post by Mervyn and Trish »

There is an identical message on the Cunard site.


RAwllE-12
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Azura Horizon.

#19

Post by RAwllE-12 »

To Mervyn and Trish

I have just returned from holiday on the Azura, and your picture was on the Horizon for photographs on Black Tie night, just to let you know.

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Mervyn and Trish
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Re: Azura Horizon.

#20

Post by Mervyn and Trish »

RAwllE-12 wrote: 23 Sep 2019, 14:10
To Mervyn and Trish

I have just returned from holiday on the Azura, and your picture was on the Horizon for photographs on Black Tie night, just to let you know.
Excellent! We thought they'd stopped using it as we didn't see it during our cruise earlier this year. It was taken during the Maiden Cruise 9 years ago and they've used it since. We don't look that good now! :lol:

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Mervyn and Trish
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Re: Thomas Cook

#21

Post by Mervyn and Trish »

Mervyn and Trish wrote: 23 Sep 2019, 13:26
There is an identical message on the Cunard site.
And we've just had an email confirming all is ok. Great service

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Stephen
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Re: Azura Horizon.

#22

Post by Stephen »

RAwllE-12 wrote: 23 Sep 2019, 14:10
To Mervyn and Trish

I have just returned from holiday on the Azura, and your picture was on the Horizon for photographs on Black Tie night, just to let you know.

I think you'll find that is the 'wanted list' and they were mug shots :D
Last edited by Stephen on 23 Sep 2019, 15:44, edited 1 time in total.

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Re: Azura Horizon.

#23

Post by towny44 »

Stephen wrote: 23 Sep 2019, 15:44
RAwllE-12 wrote: 23 Sep 2019, 14:10
To Mervyn and Trish

I have just returned from holiday on the Azura, and your picture was on the Horizon for photographs on Black Tie night, just to let you know.

I think you'll find that is the 'wanted list' and they were mug shots :D
He was a mug if he did not secure image rights and a hefty discount on future cruises.
John

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Mervyn and Trish
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Re: Azura Horizon.

#24

Post by Mervyn and Trish »

towny44 wrote: 23 Sep 2019, 16:23
Stephen wrote: 23 Sep 2019, 15:44
RAwllE-12 wrote: 23 Sep 2019, 14:10
To Mervyn and Trish

I have just returned from holiday on the Azura, and your picture was on the Horizon for photographs on Black Tie night, just to let you know.

I think you'll find that is the 'wanted list' and they were mug shots :D
He was a mug if he did not secure image rights and a hefty discount on future cruises.
Ah well that's for me to know!! Anyway, got to pop off now. Jenkins is just bringing the Bentley to the door.

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