... and also put them out of a job!!qbman1 wrote:If they had a dedicated compo desk on board it would save the poor sods on reception from taking so much stick from the whingers
Advice re Boarding
-
- Site Admin
- Posts: 9436
- Joined: January 2012
- Location: Lancashire
Re: Advice re Boarding
-
- Captain
- Posts: 12153
- Joined: January 2013
- Location: Oxfordshire
Re: Advice re Boarding
I have to say, I marvel at their patience in the light of some of the crap they have to take !
-
- Commodore
- Posts: 15356
- Joined: February 2013
Re: Advice re Boarding
They could have a compo claim booth with a seat like the one on Graham Norton's tv show
-
- Captain
- Posts: 12153
- Joined: January 2013
- Location: Oxfordshire
Re: Advice re Boarding
What - tip the moaning buggers over the side ?!
-
- Commodore
- Posts: 15356
- Joined: February 2013
Re: Advice re Boarding
That's about it. Us exempted of course.
-
- Senior First Officer
- Posts: 3367
- Joined: February 2013
Re: Advice re Boarding
We've never gone through the new system with P&O, but we know from regular departures at Ocean Terminal that there is always a person in uniform at the top of the escalators. We always used to simply tell her which level of accommodation we were in, or which loyalty tier applied, and she would direct us to the appropriate place to sit or check-in.
So, my advice would be ...... head for the top of the escalator, speak to the uniformed person just at that point, approach (if necessary) the couple of uniformed people sitting usually behind a couple of little desks just a few steps further on, get your group card (if necessary), and your health declaration forms - and then relax, enjoy and have a great cruise.
So, my advice would be ...... head for the top of the escalator, speak to the uniformed person just at that point, approach (if necessary) the couple of uniformed people sitting usually behind a couple of little desks just a few steps further on, get your group card (if necessary), and your health declaration forms - and then relax, enjoy and have a great cruise.
-
- Commodore
- Posts: 15983
- Joined: January 2013
- Location: Down Souf. The civilised end of the country :)
Re: Advice re Boarding
We went through the new system like a breeze back in December. Never been boarded so quick.
-
- Commodore
- Posts: 15356
- Joined: February 2013
Re: Advice re Boarding
What level are you Stephen? Was that steerage boarding or priority?
-
- Senior First Officer
- Posts: 2860
- Joined: March 2013
- Location: Lancashire
Re: Advice re Boarding
Ventura N614 now deps from Mayflower returning to Ocean.johnds wrote:Ventura 22/05/16 Ocean Terminal
Mel
-
- Senior Second Officer
- Posts: 666
- Joined: February 2013
- Location: North East
Re: Advice re Boarding
johnds wrote:I come in peace - not to start a war.
I dont want to discuss the pros and cons of the present arrangements, I just want some advice please.
We haven't sailed from Southampton since the new arrangements were introduced and I'm looking for advice from someone in similar circumstances to us who has done.
Our e-ticket says 3.00 p.m. but I know that that doesn't apply in our case.
We are in Carribean tier (Baltic next time) so entitled to board on arrival after 1.00 p.m.
However we travel by coach from Lancashire which has a boarding time of 2.30 p.m.
The bus ticket says "On arrival you will be issued with an embarkation card with your group clearly specified"
Does that mean that somewhere between the bus and the check in hall we will be given a boarding card or does it just mean the normal first stage check in.
So my real question is is it better to stick with the bus group or approach someone for priority boarding - in which case who?
Thanks for any advice you can give
John
Unless there are problems with boarding. As a coach passenger you will be checked in as soon as you arrive. I take it the coach is booked through P&O. If not play your Caribbean tier card.
-
- Third Officer
- Posts: 103
- Joined: April 2013
Re: Advice re Boarding
John - We cruised last year after the new arrangements. We are also Caribbean tier and travelled with Eavesway coaches, arriving at 2.30 pm. Just inside the terminal there was a lady with a clipboard and as we walked towards her she asked us if we had priority boarding. We said we were Caribbean tier and she took us to the front of the queue where a gentleman directed us to the next available check-in desk.
Barbara x
-
Topic author - Second Officer
- Posts: 331
- Joined: January 2013
- Location: Chorley
-
- Able Seaman
- Posts: 24
- Joined: January 2016
Re: Advice re Boarding
I have a question regarding boarding. My husband is disabled and we use the assistance team. I am guessing we will be given a 3:30 time slot but as we are staying overnight in southampton I would imagine we will go to the terminal earlier than 3:30. I am not expecting to be on first and we are quite happy to wait but how does the assistance work ?
-
- Site Admin
- Posts: 9436
- Joined: January 2012
- Location: Lancashire
Re: Advice re Boarding
It is impossible to guess the time slot as there does not appear to be any logic applied to allocating them.stocktonmackem2 wrote:I am guessing we will be given a 3:30 time slot
In December those who needed assistance were being checked-in continuously and I don't think that "arrival" times applied. If you are in Southampton anyway, and you have to wait, then it does not make a lot of difference as to where you wait - and if you are at the terminal then there is always the possibility that you will get checked-in earlier than your allotted time.
-
- Able Seaman
- Posts: 24
- Joined: January 2016
Re: Advice re Boarding
Thanks. I was guessing at 3:30 because we have had c deck for all of our cruises and it always seems to be that time. It was never a problem before but wasn't sure how things worked with assistance. As you say I might as well just wait in the terminal as its no fun wandering around for the sake of it.david63 wrote:It is impossible to guess the time slot as there does not appear to be any logic applied to allocating them.stocktonmackem2 wrote:I am guessing we will be given a 3:30 time slot
In December those who needed assistance were being checked-in continuously and I don't think that "arrival" times applied. If you are in Southampton anyway, and you have to wait, then it does not make a lot of difference as to where you wait - and if you are at the terminal then there is always the possibility that you will get checked-in earlier than your allotted time.
-
- First Officer
- Posts: 1029
- Joined: January 2013
Re: Advice re Boarding
stocktonmackem2 wrote:I have a question regarding boarding. My husband is disabled and we use the assistance team. I am guessing we will be given a 3:30 time slot but as we are staying overnight in southampton I would imagine we will go to the terminal earlier than 3:30. I am not expecting to be on first and we are quite happy to wait but how does the assistance work ?
Assisted boarding is usually very speedy. It is limited only by the number of stewards assisting, BUT, as you will have registered as disabled, as will others who need assistance, then I'm sure that the cruise line will have taken numbers into account when staffing the terminal.
-
- Able Seaman
- Posts: 24
- Joined: January 2016
Re: Advice re Boarding
Thank you wolfie. You and David have put my mind at rest.wolfie wrote:stocktonmackem2 wrote:I have a question regarding boarding. My husband is disabled and we use the assistance team. I am guessing we will be given a 3:30 time slot but as we are staying overnight in southampton I would imagine we will go to the terminal earlier than 3:30. I am not expecting to be on first and we are quite happy to wait but how does the assistance work ?
Assisted boarding is usually very speedy. It is limited only by the number of stewards assisting, BUT, as you will have registered as disabled, as will others who need assistance, then I'm sure that the cruise line will have taken numbers into account when staffing the terminal.