Trial on no night turn down
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Topic author - First Officer
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Trial on no night turn down
I see this morning on FB that's it's being reported that on Britannia they are introducing a trial for the stewards with different working hours.
3 extra cabins to service , work till 3 pm and there will be no night turn down and cleaning of cabin bathrooms.
I know you don't get night turn down in lots of hotels but this will be a real departure for P and O.
Many passengers come back from tours, sunbathing etc and use the cabin then to freshen up and change for the evening, especially when it's an evening that requires more than a casual dress code.
Lindsey
3 extra cabins to service , work till 3 pm and there will be no night turn down and cleaning of cabin bathrooms.
I know you don't get night turn down in lots of hotels but this will be a real departure for P and O.
Many passengers come back from tours, sunbathing etc and use the cabin then to freshen up and change for the evening, especially when it's an evening that requires more than a casual dress code.
Lindsey
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- Ex Team Member
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Re: Trial on no night turn down
The idea sounds good for the stewards but the long hours following their end of shift may result in boredom setting in or increased gambling debts etc.
I think most passengers should be able to manage a turn down but perhaps some will need to make a bigger effort to keep their bathrooms dry and/or neat 'n' tidy …
Having said that I do think that Mobietta and I would initially miss coming back to the cabin later in the evening and not be greeted by the turn down and the choccie. Longer term it wouldn't bother us enough to get excited by the change.
I think most passengers should be able to manage a turn down but perhaps some will need to make a bigger effort to keep their bathrooms dry and/or neat 'n' tidy …
Having said that I do think that Mobietta and I would initially miss coming back to the cabin later in the evening and not be greeted by the turn down and the choccie. Longer term it wouldn't bother us enough to get excited by the change.
Keep smiling, it's good for your well being
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- Senior First Officer
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Re: Trial on no night turn down
I don't think this would bother me in the least as I tend to keep the bathroom neat and tidy as I do my own bathroom at home, I do wonder though if this is a cunning plan to do away with the nightly chocolate
Jo
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- Deputy Captain
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Re: Trial on no night turn down
I'm with DQ on this.
Our Cabin Steward must have the easiest job with us a passengers and we tend to keep our cabin as we do our home.
If his/her cleaning isn't up to our standard we have been known to do it ourselves.
Our Cabin Steward must have the easiest job with us a passengers and we tend to keep our cabin as we do our home.
If his/her cleaning isn't up to our standard we have been known to do it ourselves.
Empty vessels .. and all that
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- Commodore
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Re: Trial on no night turn down
It's a small thing but unless other cruise lines rush to follow suit it will be another nail in the coffin of "falling standards".
I know it's not essential, and indeed most hotels, even 5 star don't do it, but it's one of those things that makes a cruise a special occasion, out of the ordinary of day to day life. Plus we do use our bathroom later in the say to shower before dinner, so dry towels for the morning are, if not essential, welcome. If it goes ahead across the fleet the steward really does become no more than a chambermaid and it's another reason to cut back on tips.
The place where we have our timeshare apartments, which is a 5 star hotel, gives us daily maid service as part of the deal. A few years back some bright spark decided they could save costs if there was no maid service on Sundays. So we had to make our own beds that day. Yes I know I can make my own bed, but I don't expect to within the walls of a 5 star hotel. And nor did a lot of other people. Mr Bright Spark lost his job as a result and Sunday service resumed.
I hope this "trial" goes the same way. Or we're one step closer to bringing our own towels and soap.
I know it's not essential, and indeed most hotels, even 5 star don't do it, but it's one of those things that makes a cruise a special occasion, out of the ordinary of day to day life. Plus we do use our bathroom later in the say to shower before dinner, so dry towels for the morning are, if not essential, welcome. If it goes ahead across the fleet the steward really does become no more than a chambermaid and it's another reason to cut back on tips.
The place where we have our timeshare apartments, which is a 5 star hotel, gives us daily maid service as part of the deal. A few years back some bright spark decided they could save costs if there was no maid service on Sundays. So we had to make our own beds that day. Yes I know I can make my own bed, but I don't expect to within the walls of a 5 star hotel. And nor did a lot of other people. Mr Bright Spark lost his job as a result and Sunday service resumed.
I hope this "trial" goes the same way. Or we're one step closer to bringing our own towels and soap.
Last edited by Mervyn and Trish on 05 Jun 2018, 10:16, edited 2 times in total.
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- Site Admin
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Re: Trial on no night turn down
Where is this on FB - I havn't seen it anywhere.
Sorry to have to disagree with some but I can make my own bed, clean my own bathroom, clean my own room, etc, every day I am not on holiday. I do not go on holiday to do what I do at home.
One thing is for sure they might be trialling it on some cabins but they will not be trialling it on my cabin without a lot of fuss. I have paid for a service and that is what I expect to get.
Cannot say, though, that I would be bothered one way or the other about the chocolates.
Sorry to have to disagree with some but I can make my own bed, clean my own bathroom, clean my own room, etc, every day I am not on holiday. I do not go on holiday to do what I do at home.
One thing is for sure they might be trialling it on some cabins but they will not be trialling it on my cabin without a lot of fuss. I have paid for a service and that is what I expect to get.
Cannot say, though, that I would be bothered one way or the other about the chocolates.
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- Captain
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Re: Trial on no night turn down
I'm with the Boss and Sir Merv on this one......its the little touches that make criusing special.
Presumably this won't apply to family cabins.. my wife would have struggled turning down the bunk beds!
Presumably this won't apply to family cabins.. my wife would have struggled turning down the bunk beds!
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- Senior First Officer
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Re: Trial on no night turn down
I regard myself as the “ideal” passenger in that I am very tidy - yes a but OCD but returning to the cabin after a say a beach day then showering etc before going to dinner I may well need fresh towels and would expect them to be replaced. Not particularly bothered about the chocolate or the turn down but just another cut back - by the way just returned from Azura and so disappointed with service and standards in general - will post a review when I finish it.
Janis
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Topic author - First Officer
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Re: Trial on no night turn down
The P and O cruises information and chat page.
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- Commodore
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Re: Trial on no night turn down
I too am with Merv and David.
To me, it's the start of the slippery slope of yet more cut backs.
If true, the trial must have started very recently as we have only been back from Britannia a couple of weeks and had turn down every night.
Not bothered about the chocolate either. We tend to bag'm up and take home. I think they're in a cupboard somewhere. Do away with the chocolate and bring back the good old biscuits
To me, it's the start of the slippery slope of yet more cut backs.
If true, the trial must have started very recently as we have only been back from Britannia a couple of weeks and had turn down every night.
Not bothered about the chocolate either. We tend to bag'm up and take home. I think they're in a cupboard somewhere. Do away with the chocolate and bring back the good old biscuits
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- Deputy Captain
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Re: Trial on no night turn down
We also make most use of the bathroom before dinner and would definitely miss the night time service which cleans it and replaces any well used towels. The turn down service also sees the removal and storage of the bed covering which if left to me would result in it littering the floor overnight. So I very much hope this trial dies a very quick death.
John
Trainee Pensioner since 2000
Trainee Pensioner since 2000
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Re: Trial on no night turn down
and all those cushions from the bed....towny44 wrote: ↑05 Jun 2018, 12:03We also make most use of the bathroom before dinner and would definitely miss the night time service which cleans it and replaces any well used towels. The turn down service also sees the removal and storage of the bed covering which if left to me would result in it littering the floor overnight. So I very much hope this trial dies a very quick death.
who delivers the horizon etc? and the clocks forward/back notice?
Meg
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Topic author - First Officer
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Re: Trial on no night turn down
I'm similar to Jan, there is only me in the cabin and I'm am a very tidy person.
I wouldn't miss the turn down service and don't want the awful chocolate,but do like to have the bathroom freshened and fresh towels if needed.
An awful thought just occurred to me, if this does go fleetwide then even more passengers will take off the auto gratuities as they will perceive the cabin stewards as doing less.
Lindsey
I wouldn't miss the turn down service and don't want the awful chocolate,but do like to have the bathroom freshened and fresh towels if needed.
An awful thought just occurred to me, if this does go fleetwide then even more passengers will take off the auto gratuities as they will perceive the cabin stewards as doing less.
Lindsey
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- Senior First Officer
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- First Officer
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Re: Trial on no night turn down
When we came home from Azura in February (Caribbean) we said the same thing definitely a drop in service and standards and poor attitude.Jan Rosser wrote: ↑05 Jun 2018, 10:55I regard myself as the “ideal” passenger in that I am very tidy - yes a but OCD but returning to the cabin after a say a beach day then showering etc before going to dinner I may well need fresh towels and would expect them to be replaced. Not particularly bothered about the chocolate or the turn down but just another cut back - by the way just returned from Azura and so disappointed with service and standards in general - will post a review when I finish it.
On the subject being discussed, We keep our cabin neat and tidy but I want the turn down for bedtime. I wouldn't want to have to mess around with cushions and throws when I get back to the cabin at bedtime, as others have said that's part of being on a cruise holiday
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- Commodore
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Re: Trial on no night turn down
Especially after your wine sessionsHappydays wrote: ↑05 Jun 2018, 14:21When we came home from Azura in February (Caribbean) we said the same thing definitely a drop in service and standards and poor attitude.Jan Rosser wrote: ↑05 Jun 2018, 10:55I regard myself as the “ideal” passenger in that I am very tidy - yes a but OCD but returning to the cabin after a say a beach day then showering etc before going to dinner I may well need fresh towels and would expect them to be replaced. Not particularly bothered about the chocolate or the turn down but just another cut back - by the way just returned from Azura and so disappointed with service and standards in general - will post a review when I finish it.
On the subject being discussed, We keep our cabin neat and tidy but I want the turn down for bedtime. I wouldn't want to have to mess around with cushions and throws when I get back to the cabin at bedtime, as others have said that's part of being on a cruise holiday
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- Senior First Officer
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Re: Trial on no night turn down
The evening 'turn down' is one of the things that is nice to have and makes the experience feel a bit special. It's pleasant to come back to the cabin in the glow of the bed side light, and I like the chocolate on the pillow.
In the morning, we keep out of our cabin, to let the steward get on with his work. Some days, we might want to spend time in our cabin or on our balcony, so it's nice when the cabin is done promptly, so we can return to the cabin and not feel as if we are getting under the steward's feet. If he's got another 3 cabins to do, there's the possibility that the cabins won't get serviced until after lunch. Not keen on that at all.
In the morning, we keep out of our cabin, to let the steward get on with his work. Some days, we might want to spend time in our cabin or on our balcony, so it's nice when the cabin is done promptly, so we can return to the cabin and not feel as if we are getting under the steward's feet. If he's got another 3 cabins to do, there's the possibility that the cabins won't get serviced until after lunch. Not keen on that at all.
Gill
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- Senior Second Officer
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Re: Trial on no night turn down
This may be a none story as I cannot find it in the FB group in question. I have looked back 4 days.
If it were true I think there would be more of a uproar. That group is full of trolls and not well moderated.
Not mentioned on the main P & O page.
Dai
If it were true I think there would be more of a uproar. That group is full of trolls and not well moderated.
Not mentioned on the main P & O page.
Dai
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Re: Trial on no night turn down
Also I cannot imagine that it has not reached CC
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- Senior Second Officer
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Re: Trial on no night turn down
I don't know if this is true or not but we go on a cruise holiday to get away from the mundane jobs at home and to be spoiled a little if they tried this with us we would cancel the tips on the first night for the whole cruise and make sure we did not cruise on any P&O boat doing something similar in the future.
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- Deputy Captain
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Re: Trial on no night turn down
I found it quite easily and there are dozens, if not hundreds of comments.
John
Trainee Pensioner since 2000
Trainee Pensioner since 2000
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Re: Trial on no night turn down
Give us a clue/link John as it is alluding me.
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Topic author - First Officer
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Re: Trial on no night turn down
I have put where I found it about 9 hours ago.
I can't do a link as I don't know how to.
The post says it came from their friend who is a cabin steward, I took it in good faith David.
It's going to be a trail on Britannia only at the moment according to the post.
I can't do a link as I don't know how to.
The post says it came from their friend who is a cabin steward, I took it in good faith David.
It's going to be a trail on Britannia only at the moment according to the post.
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- First Officer
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Re: Trial on no night turn down
Well I am on holidayStephen wrote: ↑05 Jun 2018, 15:51Especially after your wine sessionsHappydays wrote: ↑05 Jun 2018, 14:21When we came home from Azura in February (Caribbean) we said the same thing definitely a drop in service and standards and poor attitude.Jan Rosser wrote: ↑05 Jun 2018, 10:55I regard myself as the “ideal” passenger in that I am very tidy - yes a but OCD but returning to the cabin after a say a beach day then showering etc before going to dinner I may well need fresh towels and would expect them to be replaced. Not particularly bothered about the chocolate or the turn down but just another cut back - by the way just returned from Azura and so disappointed with service and standards in general - will post a review when I finish it.
On the subject being discussed, We keep our cabin neat and tidy but I want the turn down for bedtime. I wouldn't want to have to mess around with cushions and throws when I get back to the cabin at bedtime, as others have said that's part of being on a cruise holiday