Don't you just love P&O Customer Service.

[towny44]

My wife had an e-mail from P&O yesterday headed information on your upcoming cruise, inside the e-mail it was all about her upcoming Caribbean cruise and that shore excursions were now available to book.
Now this seemed a bit strange when our only Caribbean P&O cruise is not until Jan 2016, and before that we have a Med cruise on Britannia next year.
It's even more odd because my wife would need to book accessible excursions, which generally are not available until about 3 months before the cruise date.
I will need to explore this more with her to see just when this upcoming Caribbean cruise is, and who she is going with?

[GillD46]

I also had one yesterday about my "forthcoming Cunard" Caribbean voyage - except I don't actually have a Caribbean voyage booked. The only voyage we have booked is San Francisco to Hong Kong!

[Mervyn and Trish]

You've obviously both won prizes in a competition you forgot you entered. I'd just reply to ask when you'll receive your tickets.

[GillD46]

I wish!!!!

[Meg 50]

You've obviously both won prizes in a competition you forgot you entered. I'd just reply to ask when you'll receive your tickets.

why not?

you are clearly on their list as sailing and if you turn up with valid tickets there's naff all they can do!

[daib GC]

I got that email as well, we are going to the Caribbean however. So they got that right.







We are going in Jan 2016 on Ventura for 4 weeks.


I think it is called forward planning



Oh and of course I use a mobility scooter so I do not do trips in the Caribbean as the transport is too little,


Gan Canny


Dai

[screwy]

Same as...Well Dai I guess youll be easy to spot on E426.

[daib GC]

Same as...Well Dai I guess youll be easy to spot on E426.

As they say, difficult to miss.


Gan Canny


Dai

[CruiseLover30UK]

I just find it annoying that whenever we get any mail from P&O it always says things like Hello Charles and We miss you Charles! I mean hello? I went on the cruise too LOL!

[david63]

I just find it annoying that whenever we get any mail from P&O it always says things like Hello Charles and We miss you Charles! I mean hello? I went on the cruise too LOL!

Emails are sent to the "lead" name on the booking

[Peter D]

David, I have always been lead name. However, we both get e-mails from P&O and they are the same e-mails. We get Hello Peter or Hello Jennifer.