A few days back in a Cunard FB group.
"I never book flights with Cunard. Such a rip off. Always book my own."
Today.
"My life is ruined. My flights were cancelled because of the IT problem. I can't find replacements. I'm going to miss my once in a lifetime cruise. Cunard are no help at all."
"So did you book your flights through Cunard?"
"No."

